JHS1 Students of Glory Kindercare Complex exploring the platform |
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JHS1 Students of Glory Kindercare Complex exploring the platform |
Mobile Data under Phone's Settings |
Photo Credit: McKinsey Global Institute |
NOTE: The above post is a copy of my mid-course assignment for the Internet Governance class I am currently taking.
When my best friend, Afrakoma, actually bundled my first-ever mobile internet bundle on the Vodafone Ghana service, I was glad. Being a netizen, it was cost-effective for me. It still is (even though I understand Glo offers better value for money, in that regard).
If you use the Vodafone Ghana mobile internet service, you agree that the service isn't always perfect. There've been times when I've tried for over a week to bundle on the service, without success. Connectivity has also been unreliable at most times.
My latest difficulty with the service was a couple of days ago when I couldn't bundle even though I had the required credit.I wanted to bundle 750MB worth of data, which costs GHS15. I therefore called the help center, and was given a number of reasons and methods to use to subscribe:
All that didn't work as I kept on getting the same response. So I decided to add some extra credit, and was finally subscribed to the data bundle I had requested! So, what was the problem?
Here is a Slideshare of some screenshots of the experience.