Pages

Thursday, February 2, 2012

Expresso CliQ modem -- my experience

Competition in the telecommunication industry in Ghana has been rife in the last couple of years, forcing telecom companies to strive to satisfy their customers. Customers now have a great deal of alternatives to choose from.
One area where competition has been keen is the provision of Internet/Web services. This is due to the fact that a great number of Ghanaians own mobile phones and PCs for personal use. This has seen the introduction of modems by these companies. A lot of grievances have been made by friends of mine who have used one or the other of these modems by the various telecom networks/companies.
Personally, I have used only two of such modems: the ones provided by the tigo and expresso networks; I must say I enjoy the expresso service better. A couple of reasons why:
- for the same data plan (eg. 1GB), expresso is cheaper (GH¢15 as compared to tigo's GH¢25).
- the connecivity of expresso is more stable and faster than that provided by tigo.
I am sure other users who have experienced the Internet/Web service provided by expresso may add reasons as to why or not they enjoy the service.
The last couple of days, however, have seen me undergo a negative experience with my CliQ modem.
I couldn't connect to the Internet albeit I had 300+MB of data usage left! I therefore recharged with an amount of GH¢5 and was able to connect. The same thing happened a while later -- I had 200+MB data usage left. I checked my credit balance and it was GH¢4.93. After another try, I was connected. Checking my balance after another disconnection showed I had 93MB left. I therefore decided to recharge with GH¢15 -- the required amount for the 1GB data plan. Surprisingly, my request for the data plan was not confirmed. . I was frustrated. I called the customer service and after a while I was connected.
I later conferred with a friend who apparently has had the same unfortunte experience. I believe this is one of the few cases expresso has to deal with. That notwithstanding, I think the Internet/Web service provided by expresso is among the best -- if not the best -- in Ghana.
I'm waiting for Globacom's Internet/Web service(s). Who knows, I may just be blown away.

Thursday, January 19, 2012

Ghanaians embrace Glo

Dr. Adenuga’s Globacom entered the Ghanaian market in a quiet fashion earlier today.
The network mostly allowed prospective customers to reserve numbers they would like to use on the network. Customers were to send an SMS of their desired number (in the format: 0233******) to the service number, 0230010100.
The reserved numbers will be available for a period of 7 days after the official launch of the network.
This move allowed customers to have a feel of Glo’s messaging system, which by the way has an impressive response time (less than a minute).
It is expected that phone calls would be made by customers on the network by a month’s time.
There’s a lot of expectations though. What services is Glo going to provide that would give them a competitive edge over existing providers? The major point of curiousity, I reckon, is the urge to experience their Internet service which is supported by their fibre optic framework.
Welcome Glo. Glo: Rule Your World.

Thursday, January 12, 2012

Pruning our lives

Just as a gardener prunes the grass and trees, so do we prune the branches in our lives to make them prudent, modest and worthwhile -- but above all pleasing to God -- and sometimes -- if not all the time, pleasing to the society. However we do forget sometimes to tidy up the mess we create while pruning our lives. Then our efforts to be perfect 'gardeners' falls apart.
Society then forgets the aesthetic view we've created and gives us a real ass-whipping for our failure to clean up the mess created.
C'est la vie.