Monday, February 16, 2015

The Zoobashop experience

Cursor H-Series 5050W
So I've heard of Zoobashop from friends a number of times, and decided to try their services.
Zoobashop is an online shopping website launched in 2013, that makes it easier fro customers to have access to products online, and make purchases, which are delivered to them. Less hustle.
I created an account on their page, and ordered a Cursor H-Series 5050W.

It was a smooth ordering experience, and I had a number of options in paying for the item.
I chose to pay via a bank account of theirs.
As I live outside Accra, I had to pay extra for delivery.

Zoobashop's LOG IN page for registered users

However when I was tracking my the delivery, I didn't like the experience of logging back into my account (As a registered user). On two successive occasions, I hit the Register button instead of Login because of the placement of the buttons.

I think I would have a better, enjoyable experience, if the Login button was placed on top, or even to the left (if both buttons are placed on the same horizontal line)

What has been your experience with online shopping websites/platforms in Ghana?

Saturday, February 14, 2015

Chale, where (did) my credit go?

Mobile Data under Phone's Settings


Mobile internet bundles have contributed to the low patronage of Internet Cafes in Ghana. The other 'culprit' in this regard are the modems from the telecommunication networks.
Inasmuch as these mobile bundle services have increased the convenience of users, a number of grievances still abound.
A trivial one has to be with 'stolen' credit when users buy credit vouchers and find out they can't bundle data because 'they don't have enough credit units'.

Really?

Take my friend Kofi, who bought a GHS20 worth of  Vodafone airtime the other day. He loads it onto his phone, and enters the short code to begin the bundle process. All goes accordingly until the final step, where he chooses the bundle that he wants (1.6GB), and is told he has insufficient credit.
Surprised, he checks his balance and realises it's GHS1.99456! He starts cussing.
Chale, where my credit go?

I'm sure we've experienced this before. I know I have.

I approach Kofi and ask him if his mobile data is on. With confusion drawn on his face, I take his phone from him and show him the mobile data in his phone's settings page. In other phones, this is simply known as Background data.

His mobile data was on, so I had to explain to him how leaving the data on before recharging airtime isn't a good idea. You see, once your mobile data is on, it allows apps on your mobile phone to access the Internet in the background. This uses your airtime.

Kofi was grateful for this hack that I showed him.




Thursday, February 12, 2015

The Challenge: Re-orienting the learning approach

As a Ghanaian who studied in Ghana, I've gone through an educational system that lays premium on passing exams and getting degrees, and cerificates -- what I call A4 sheets.
This system is still dominant, albeit there's a fresh breath of forward-thinking institutions, and individuals who realise that it's skill and ability that determine the output of an individual, and not a piece of paper.
In my (still young) academic life, I've met students who have no clue why they are in school.
For most, so long as they can get a job, they are okay.
No identified problem to be solved. No wonder most researches undertaken by students towards the award of a degree are next to 'useless' in terms of practically solving a problem.
The classroom environment is one that sees lecturers teach students what to think, and not how to think.
Chewing and spewing of facts is the norm. Understanding concepts is simply unwelcomed.
I am frustrated.
I need help in re-orienting the teaching/learning approach being used in our educational system.
I was privileged to be involved in the teaching of the Human-Computer Interaction course last semester. The first couple of classes made me realise how I had to explain almost everything on the PPTs I was using.
Note: The textbook on which the PPTs is based, and supplementary texts have been given to the students.
So the next lecture, I informed the class I hadn't read the book and so implied I wasn't ready to teach effectively.
Surprisingly, I went through about 6 slides with VERY little questions from the class.
No discussions.
That changed the next lecture because they had actually read and researched, and a wholesome diacussion took place.
I also tried using twitter to engage the class. That didn't go well, but it's a start.
Also, the students a practical assignment in training their eyes on products around them and their designs.
Thanks to Astrid, my boss Patrick, Richard, Kajsa for their advice, motivation, and believe in my ability.
There is hope.
I'm really opened to suggestions on to effectively engage my students and get the best out of them, and the courses I may teach.
Please share your tips, tricks in the comment section.
Thanks.